Avesco organizational changes in aftersales
Avesco has made new nominationsin aftersales in Lieto
Jyri Laivola has been appointed Avesco Oy's new service customer service manager for the region of Southwest Finland as of June 1, 2022. Jyri will take over the role of district service installer in the Rauma area as the customer service manager for maintenance.
"With Jyri's long experience and in-depth expertise, we are happy to continue to offer our after-sales service expertise to our customers," says Teemu Raitis, President and CEO of Avesco Finland.
Jyri's predecessor, Sami Tuominen, has moved to new challenges outside of Avesco. In the transition period 13.5.-31.5. Pertti Karppinen, Service Sales Manager, will act as the customer service manager.
Correspondingly, Ville Valio will be responsible for the operation of the Lieto service point as of 13 May 2022. Until now, Ville has worked as a district maintenance job planner at Avesco's Lieto point, and he will continue to do so. Ville can be contacted for all immediate service, repair and maintenance needs related to the equipment.
Below is a summary of Avesco Caterpillar's key contacts in Southwest Finland:
Jyri Laivola, customer service manager,
040 178 1772, jyri.laivola@avesco-cat.fi
Ville Valio, dispatcher,
040 562 0973, ville.valio@avesco-cat.fi
Pertti Karppinen, Service Sales Manager,
040 704 7055, pertti.karppinen@avesco-cat.fi
In addition to new Cat machines, second-hand earthmoving machines, machine rental services and maintenance and spare parts services are sold through the Lieto office. Avesco's office is located along good transport connections along the Tampere motorway at: Kuljettajantie 4, 21360 Lieto As.
Avesco Lieto has five specially equipped service vehicles that serve Cat customers extensively in Southwest Finland and Satakunta. If necessary, a Cat service vehicle will bring the repair shop directly to the site, saving the customer time and preventing any future failures and production interruptions. The Lieto office employs a total of 8 people, 5 of whom operate Cat service vehicles.
For more information:
Teemu Raitis, The CEO of Avesco Oy
Phone: 040 035 2334
email: teemu.raitis@avesco-cat.fi